Привет всем.
вообщем, в ожидании оставшихся прокладок и прочего японского хлама, решил "потереть" с непосредственно ММС
вот пара ответов, кому любопытно (так, к слову, через день после общения с гражданами японцами,
crd.mmc@mitsubishi-motors.com судорожно перезвонили из рольфа, с криком: "мы своих клиентов не бросаем", пытались что то втюхать) Видать, "пнули" производители, своих реализаторов))))
вопросы мной ставились относительно отсутствия запасных частей у оф диллеров.
1/ Dear Constantine san,
Please let us respond to your message below in English.(это я изначально попытался на японском накорябать

) First, we would
like to thank you for purchasing a Mitsubishi Pajero.
We regret to hear that you had a timing chain problem. Our authorized
distributor in Russia, LLC ROLF Import, is responsible for all customer
service matters in your country. Accordingly, we will send your concern
and ask them to contact you for more detail.
For your information, we (practically total automotive industries in
Japan) do not work on Thursdays and Fridays but instead work on Saturdays
and Sundays during July-September to contribute to the national effort to
reduce electricity consumption, which became necessary by the earthquake
and its aftermath.
Sincerely Yours,
S. Numa for M. Fukushima, Manager
Customer Relations Department
Mitsubishi Motors Corporation
2/Dear Constantine san,
Thank you for your warm words on the tragedy in our country.
With regards to your intention to buy spare parts directly from us,
unfortunately we inform you that as Mitsubishi Motors does not do any
direct sale, all customers need to buy service parts from dealers.
Therefore, we ask you to continue to discuss with your dealer as well as
with Rolf.
Sincerely Yours,
S. Numa for M. Fukushima, Manager
Customer Relations Department
Mitsubishi Motors Corporation
ps
В двух словах-вежливо послали )))
может, сформулируем коллегиально, запрос по нашим машинам ?
